
Our promise
If your towels don't feel noticeably softer and more substantial than what you're replacing, contact us within 60 days for a full refund — no need to send anything back before you email us.
Ordering for a hotel, spa, or business?
For large or bespoke orders, get in touch at info@casacosyshop.com and we'll put together a tailored quote.
Frequently Asked Questions
What's included in each bundle?
What's included in each bundle?
Every bundle option is shown above with its exact size and piece count, so you always know exactly what you're getting before you choose. All are premium cotton, hotel-weight, with a subtle embroidered C&C monogram.
Can I mix colours within one set?
Can I mix colours within one set?
Yes — choose “Build your own — mixed colours” and leave us a note at checkout with your preferred split.
What if I'm not happy with them?
What if I'm not happy with them?
60-day returns on unused, unwashed towels — email us first and we'll confirm and send instructions.
Fabric & Technology Questions
How does the anti-acne silver technology work?
How does the anti-acne silver technology work?
Natural silver ions are permanently woven into the fibers. They actively disrupt micro-organisms, destroying 99.9% of bacteria before they can transfer to your skin and cause breakouts.
Can I use it for both daily skincare and the gym?
Can I use it for both daily skincare and the gym?
Yes! Our dual-sided design features a designated gym side for equipment, and a ultra-soft silver side reserved exclusively for your skin.
How do I wash it to keep the color and silver active?
How do I wash it to keep the color and silver active?
Simply wash in warm water with mild detergent. The silver technology and color-lock dye are permanently integrated and won't wash out.